Frequently Asked Questions
Everything you need to know about shopping with Big Frenchies.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
Yes, Big Frenchies is committed to ethical fashion. We use organic cotton and recycled polyester blends in over 80% of our current collection to reduce our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package once it ships?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress in real-time.
